Certified Accounts Receivable Professional

Course Introduction

Accounts receivable (AR) is a critical function that directly impacts an organization’s cash flow, liquidity, profitability, and customer relationships. Effective AR management ensures timely invoicing, accurate collections, reduced overdue balances, and controlled credit risk—supporting sustainable business growth and financial stability.

To strengthen professional capability in this area, BOOST Consulting & Training has developed the Certified Accounts Receivable Professional program. This course equips participants with practical skills and proven tools to manage the receivables cycle efficiently and professionally.

The program covers end-to-end AR processes including customer onboarding, credit assessment, invoicing, collections, dispute resolution, receivables reconciliation, reporting, and internal controls. Participants will learn how to improve AR performance through best practices in credit control, aging management, collection strategies, and customer communication—while maintaining compliance, documentation standards, and strong financial discipline.

Course Objectives

 Understand the full accounts receivable cycle and AR’s impact on cash flow

 Apply best practices in customer setup, credit terms, and receivable policies

 Improve invoice accuracy and billing efficiency to reduce disputes and delays

 Analyze AR aging reports and prioritize collection actions effectively

 Apply professional collection techniques, negotiation skills, and structured follow-up planning

 Manage disputes, deductions, and claims using consistent resolution approaches

 Perform AR reconciliations and ensure accurate receivables reporting

 Strengthen internal controls to reduce errors, fraud risk, and uncollectible balances

 Measure AR performance using KPIs such as DSO, CEI, aging buckets, and collection ratios