Certified Administration and Office Management Professional

Office administration is key to having a successful organization. It is the connecting link between senior management and the employees. Managers and administrators usually provide the motivation to the workforce to make them realize the goals of their organization. In order to stand out and become an integral part of the business team, professionals should have the skills to effectively manage an office and the employees under supervision. 

Relationships and inter-personal skills

This training course is designed to provide delegates with the important concepts and ideas they need to understand in order to effectively manage the office and maximize their contribution to their teams and organizations. This course focuses on recognizing areas where improvements can be made, developing strategies accordingly, and managing the network of relationships, interpersonal skills, and communication.

• Gain a comprehensive understanding of the role of office manager/administrator.
• Identify management skills and communication strategies needed for carrying out responsibilities effectively and creating better office productivity.
• Assess and enhance personal organization, communication, and interpersonal skills
• Learn various approaches to use when dealing with the management of tasks, teams, and individuals
• Understand the key contributions of administrators to organizational success.