Certified KPI Professional (Live Online)

KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected until results are collected and centralized in performance reports. This training course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the business environment.

• Differentiate between objectives, KPIs, and initiatives
• Identify KPI selection in different contexts
• Apply best practice techniques to KPI selection
• Document KPIs in a standardized template
• Learn when and how to use benchmarking in target setting
• Optimize the KPI activation and data gathering process.