Crisis Management in Administrative Roles

This program is designed by Boost to equip administrative leaders with the skills to prepare for, respond to, and recover from crises that impact office operations. It connects practical incident playbooks with governance, communication, continuity planning, and cross-functional coordination to stabilize operations quickly and protect people, data, and reputation.

Participants will build scalable response frameworks for events such as cyber incidents, facility disruptions, supply interruptions, medical emergencies, and executive crises. Emphasis is placed on readiness drills, decision rights, stakeholder updates, and post-incident learning that strengthens resilience over time.

• Build crisis playbooks and continuity plans tailored to office operations
• Coordinate incident command, roles, and decision-making under pressure
• Execute clear internal/external communications and stakeholder updates
• Maintain critical services, records, and safety during disruptions
• Conduct post-incident reviews and implement resilience improvements