Developing Effective Interpersonal & Communication Skills

Surveys conducted both overseas and in the Gulf region have shown that managers spend on average about 75% of their time in one-to-one verbal communication, i.e., face-to-face, or on the telephone.

Therefore, effective interpersonal skills are essential tools for today's modern mana manager. In the multicultural work environments of the Gulf, good interpersonal skills and cultural sensitivity are essential elements for successful managers and highly productive employees. It is only now that many organizations are realizing that 'people are their greatest asset'. Being able to deal effectively with people from different cultures and backgrounds is vital for success in today's competitive global business environment.