Emotional Intelligence & Communication Agility

Emotional intelligence is the ability to identify and regulate one's emotions and understand the emotions of others. A high EQ helps you to build relationships, reduce team stress, defuse conflict, and improve job satisfaction. ... EI is important for everyone who wants to be career-ready. As well, it is a valuable skill that helps improve communication, management, problem-solving, and relationships within the workplace.

• Recognize the Emotions, and Emotional Intelligence importance.
• Identify all main personality types and how to deal with each of them.
• Describe the emotional personality types and how to deal with each.
• Differentiate between action and reaction types, and what is the importance?
• Handle Cognitive distortions with accurate actions.
• Communicate assertively in the workplace.
• Gain the skill to manage relationships.
• Practice the role of stakeholder management in Emotional Intelligence.