Boost
Boost

Sales Leadership and Communication

SMCS-3034

Course Code

5 Days

Duration

4

Upcoming Dates

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Sector Name

Sales, Marketing and Customer Service

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26 Oct 2026 | 30 Oct 2026
Dubai, UAE
$4,250
Limited Seats
15 Mar 2027 | 19 Mar 2027
London, England
$4,950
Upcoming
03 May 2027 | 07 May 2027
Abu Dhabi, UAE
$4,250
Upcoming
02 Aug 2027 | 06 Aug 2027
Abu Dhabi, UAE
$4,250
Upcoming

Course Introduction

Sales success is no longer driven solely by product knowledge or individual selling skills. In today’s competitive and customer-driven markets, effective sales performance depends heavily on leadership capability and clear, influential communication. Sales professionals and team leaders are expected to inspire others, communicate value confidently, manage relationships, and align their teams with organizational goals.


To support the development of these critical capabilities, BOOST has developed the Sales Leadership and Communication course as a practical foundation for professionals who are new to sales leadership roles or who aspire to lead sales teams while strengthening their communication effectiveness.


The course focuses on developing leadership awareness, communication clarity, and interpersonal influence within sales contexts. Participants explore how leadership behaviors impact sales performance, how communication shapes customer trust and team engagement, and how to adapt communication styles for different stakeholders, including customers, team members, and management.


Through practical explanations, role-based discussions, and guided exercises, participants build confidence in leading sales conversations, motivating others, handling challenges, and communicating with purpose and professionalism.
 

Course Objectives

  • Understand the role of leadership in sales environments
  • Recognize key leadership behaviors that drive sales performance
  • Communicate effectively with customers, peers, and team members
  • Apply basic motivational and influence techniques in sales situations
  • Adapt communication styles to different personalities and contexts
  • Handle feedback, objections, and difficult conversations professionally
  • Build trust and credibility through clear and ethical communication
  • Support team alignment and accountability through effective leadership