Setting Goals & KPIs for Data-Driven Process Optimization

Setting clear goals and Key Performance Indicators (KPIs) is essential for effective process management and optimization.

 

This course equips participants with the skills to define measurable objectives, extract and analyze relevant data using SQL, map processes, and visualize performance using platforms like Power BI. Participants will learn how to identify bottlenecks, recommend workflow improvements or automation, and track progress against strategic goals.