Sharpen Your Communication Skills

Course Introduction

Course Objectives

• Understand the impact of context in communication and relationship building.
• Grasp the significance of trust in establishing thriving relationships.
• Identify and actively pursue relationship prospects that contribute value and yield results.
• Cultivate, oversee, and foster relationships, transitioning from transactional to transformational.
• Obtain the skills to express ideas and opinions effectively through the written word.
• Write business correspondence and communications with clarity and succinctness.
• Create impact in written communications and gain credibility within the organization.
• Identify how to analyse, summarize, and explain complex topics. 
• Master: Responding to complex situations through writing.
• Write effectively and persuasively to incite the required action.
• Differentiate between influence, persuasion, power, and manipulation
• Identify behaviors and characteristics of effective influencers.
• Identify and apply a range of strategies, techniques, and styles for influencing.
• Understand how to convince and ensure uptake. coming soon