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Excellence Foundation

SMCS-1030

Course Code

5 Days

Duration

4

Upcoming Dates

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Sector Name

Sales, Marketing and Customer Service

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22 Nov 2026 | 26 Nov 2026
Riyadh, KSA
$4,250
Limited Seats
05 Apr 2027 | 09 Apr 2027
Geneva, switzerland
$5,950
Upcoming
05 Jul 2027 | 09 Jul 2027
Dubai, UAE
$4,250
Upcoming
30 Aug 2027 | 03 Sept 2027
Abu Dhabi, UAE
$4,250
Upcoming

Course Introduction

Many improvement initiatives fail due to a fragmented approach to the alignment and execution of practitioner activities. Excellence supports the drive for sustainable profitability and growth within your organization by adopting a holistic approach to improvement.  


This training course will equip you with the knowledge, skills, and behavioral competencies of excellence and contribute significantly to the bottom line of your organization, reducing variation, defects, cycle times, lead times, waste, and costs within your operations.


This training seminar will cover:

 

  • Reasons why improvement initiatives can fail
  • The benefits of Operational Excellence
  • Success factors that drive sustainable performance
  • Problem-solving tools and techniques
  • Change and Behavioral Considerations

Course Objectives

  • Prioritize and link improvement activities to achieve the organization's strategic objectives
  • Analyze the ‘Voice of the Customer’ to align changes to customer requirements
  • Engage stakeholders to collectively remove waste and optimize the whole ‘Value Stream’
  • Select the appropriate methods and tools within the improvement framework
  • Influence organizational culture and employee behavior to support Operational Excellence
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