Facilities Planning and Infrastructure Management Excellence

Effective facilities planning and infrastructure management play a vital role in ensuring safe, reliable, efficient, and well-maintained working environments. Facilities professionals are increasingly expected to manage buildings, services, maintenance activities, space requirements, contractors, and operational resources while maintaining high standards of service and supporting organizational requirements.

This BOOST Consulting & Training program provides participants with a practical and structured understanding of facilities planning and day-to-day infrastructure management. The program focuses on the core responsibilities of facilities professionals, including facility planning, building operations, maintenance management, space utilization, service delivery, contractor management, safety, risk control, cost awareness, and facilities performance.

The program is designed to strengthen participants' ability to plan and manage facilities effectively, coordinate maintenance and support services, identify operational improvement opportunities, and maintain reliable and efficient facility operations.

• Understand the key principles and responsibilities of modern facilities management.
• Develop facility plans aligned with organizational and operational requirements.
• Assess facility conditions and identify maintenance and improvement requirements.
• Plan and coordinate preventive and corrective maintenance activities.
• Improve the utilization of facilities, workplaces, and available space.
• Manage facilities services and contractors effectively.
• Monitor facility safety, operational risks, and service continuity.
• Improve the efficiency and reliability of building operations.
• Control facilities-related costs and support effective budget planning.
• Develop appropriate KPIs for monitoring facilities performance.
• Identify opportunities for continuous improvement in facilities operations.