We find in the business community people putting more focus on their specialized or technical skills rather than their personal skills. This affects communication, and thus team spirit, and hence the workflow quality will deteriorate. Understanding oneself and looking to develop the style of communication is the first step to success in the workplace. The work environment is made of people, and hence, to unite differences and create a successful outcome, the communication needs to be at its best. People need to listen to each other well, find the right communication channels, and choose the right wording for giving feedback to each other
How will this be presented?
Through dynamic lectures, case studies, and small group discussions, you will be exposed to the latest methods, techniques, and tools for improving your ability to communicate effectively.
